Experiencing A Gas or Carbon Monoxide Leak?
Gas leaks are exceptionally dangerous as they can cause carbon monoxide poisoning or ignite fires, so if you find signs of a gas leak, you MUST follow the advice provided below.
How to Spot a Gas Leak
- You may hear hissing or whistling sounds
- Water may look ‘cloudy’, or bubbles and dust may appear
- Visible damage to gas line connections
- Plants may suddenly die
- You have the following symptoms:
- Continuous headache
- Throat and eye irritation
- Feeling nauseous
- Ringing in your ears
- Frequently experience nosebleeds
What NOT To Do
- Smoke or light a match
- Ignite a naked flame
- Turn electrical switches on or off
- Use a doorbell or other devices that could cause a spark
- Use your mobile phone inside the property
What You MUST do
- Open all doors and windows
- Turn off the gas mains tap
- Leave the property
- Phone National Gas Emergencies on 0800 111 999
- Only use your phone outside the property
- Follow ALL advice given by an emergency adviser on the number above
- Wait outside and away from the property for a gas engineer to arrive
- If you feel unwell, please visit your GP/hospital immediately
Call 0800 111 999 For Free 24-Hour Support
If you experience a gas leak, please contact National Gas Emergencies for advice.
Call 24-Hour SupportExperiencing A Water Leak?
While water leaks are not necessarily likely to cause physical harm, they can cause damage to your property, resulting in costly repairs, which could have been prevented.
How to Spot a Water Leak
- Regularly check your water usage to indicate sudden increases
- Noticeable drop in water pressure
- Monitor when your hot water turns on (this can indicate a leak in hot water pipes)
- Puddles around pipes or water tank
- Dampness or water droplets around pipes
- Mould growth
What NOT To Do
- Turn your water back on
- Attempt to fix pipes or plumbing if not experienced
- Open any walls (there may be toxic mould)
What You MUST do
- Turn off your water supply
- Turn off your heating
- Try to find the source of the leak
- Turn off electricity if the leak is near electrics
- Place towels where the leak is
- Contact our team on 01908 749 703
For Emergency Leaks Contact Us On 01908 749 703
Our team will be with you as soon as possible to fix the problem.
Call Us Now
